Returns

Thank you for your Purchase!

ATTENTION CUSTOMERS :

While we strive to make our customers happy here at UBI the return policy is as follows:

  • Any defect in an item reported within 3 days of reciept will be replaced or refunded within 7 days of notification.  Pictures will need to be emailed to shopubiowa@gmail.com and items returned.
  • Jeans are pre-ordered to size and are NONREFUNDABLE
  • Graphic Tees are ordered per customer and are NONREFUNDABLE
  • Any Pre Ordered Item is NONREFUNDABLE
  • ELECTRONICS, ACCESSORIES, & SHOES are NONREFUNDABLE 
  • SALE & Seasonal Items are NONREFUNDABLE/NONRETURNABLE
  • All other items may be returned for store credit within 7 days of receiving the item. 

 

  • You must notify shopubiowacustomerservice@gmail.com within the 7 days.  All items must be unworn, unwashed, with tags, as it came to you.
  • It is the customers responsibility to ship the item back with tracking and if applicable a new shipping charge will be assessed for items shipped back.

If you have any questions please reach out to us at uniqueboutiqueiowa@gmail.com or shopubiowa@gmail.com

Thank You