FAQ's
Frequently Asked Questions
Ordering and Payment
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express, and Discover), PayPal, and Shop Pay.
Can I use a gift card or store credit online?
Yes! Unique Boutique gift cards and store credits can be applied to online purchases at checkout.
Can I modify or cancel my order after placing it?
Orders are processed quickly, so modifications or cancellations may not be possible. Please contact us immediately at uniqueboutiqueiowa@gmail.com for assistance.
Frequently Asked Questions
Shipping and Delivery
How long does shipping take?
Most orders are processed within 1-2 business days. Shipping typically takes 10 - 14 business days within the U.S. Exact delivery times vary based on your location and chosen shipping method.
Do you offer local pickup?
Yes! If you're near Neola, Iowa, you can select "Local Pickup" at checkout and pick up your order in-store. You'll receive an email when your order is ready. Note that we are open only on weekends. Please check Facebook for current hours and announcements.
Do you ship internationally?
At this time, we only ship within the U.S.
How much is shipping?
Shipping costs vary based on your order size and shipping location. Standard shipping is free on orders over $75.
What is the Drop-Ship Warehouse section?
Our Drop-Ship Warehouse section includes a wide selection of items that are not available in-store but can be ordered online and shipped directly to your home. These items typically arrive within 2-3 business days after processing. Since they are shipped separately, they may arrive at a different time than other items in your order.
Frequently Asked Questions
Returns and Exchanges
What is your return policy?
We accept returns for store credit or exchange within 14 days of receiving your order. Items must be unworn, unwashed, and with tags attached
How do I start a return?
To initiate a return, email uniqueboutiqueiowa@gmail.com with your order number and reason for return.
Are sale items eligible for return?
No, all sale and clearance items are final sale.
Frequently Asked Questions
Product and Availability
How often do you add new items?
We update our inventory weekly with new arrivals and seasonal collections! Follow us on Facebook & Instagram for the latest updates.
An item I want is sold out—will it be restocked?
Some popular items may be restocked. Contact us or check our social media for restock updates.
Do Drop-Ship Warehouse items have the same return policy?
Drop-Ship Warehouse items may have different return policies depending on the supplier. If you need to return a drop-ship item, please contact us at uniqueboutiqueiowa@gmail.com for assistance.